Returns & Refunds Policy

At GravaStar UK, we offer a 30-day return window for products in their original packaging to ensure you are completely satisfied with your futuristic audio gear. If your item is defective or doesn't meet your expectations, we provide a streamlined process for replacements or full refunds.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the electronics in their original box, including all cables, manuals, and accessories to ensure a valid return.

• 3.
  Ship to GravaStar

  Affix the provided shipping label and drop off the package at your nearest authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.